General Enquiries
How can I be part of the Oz Hair and Beauty Team?
If you are wanting to join our amazing team at Oz Hair and Beauty, please email [email protected] with your cover letter and resume.
How can I use Shopback to place an order?
Shopback is a cashback rewards program where you can earn a percentage of your shop back in cash to your Shopback account. Simply click here to be taken to the Shopback website, or you can download the app. Once this is done, follow the steps below -
Can I earn Qantas Points for my order?
You can earn Qantas Points whilst shopping your favourite Oz Hair and Beauty brands. Simply click here to be taken to the Qantas Shopping page, and follow the steps below -. Step 1 - Log in/create an account. Step 2 - Search Oz Hair and Beauty in the
Can I use my HER gift card?
To use the HER Gift Card, please click here and follow the steps below on how to use. Step 1 - On the SHOP page, scroll down and select Oz Hair and Beauty as the Retailer. Step 2 - Click "Proceed" and a new page will appear. Step 3 - You will be aske
How can I purchase and use my E-Gift Card Voucher?
How to purchase your E-Gift Card Voucher. You can purchase an E-Gift Card Voucher by clicking on this link –. Vouchers are available in the following amounts $25, $50, $100, $150, $200, $250 and $300. Once you have placed your order for an E-Gift Car
Can I place a phone order?
We are more than happy for you to phone us on 1300 40 30 35 to place your order over the phone. We accept payment via a Visa or Mastercard for phone orders. Our business hours are Monday to Friday 9am to 5pm. If you do contact us outside of these tim
Do you offer Hair and Beauty product recommendations?
Reach out to us via chat, phone, or by clicking on "contact us" to share your hair or skin concerns. We're here to help with all your hair and beauty needs.
How do I use live chat?
Click on the 'Help/Support' icon you see in the bottom right hand corner of the screen and our live chat screen will appear. Enter key words for what you need help with. If nothing relevant comes up, fill in your details and start chatting with a mem
Are your products genuine?
We are an Australian company based in Sydney and all of the products that are sold on our website are 100% genuine. We do not sell any fake or copy products as we can guarantee the authenticity of all products we sell.
Are your products cruelty free/vegan?
We do stock a wide range of cruelty free and vegan products. Please click here to check our website and feel free to contact us for recommendations as we are more than happy to help!
Do you offer a trade discount or wholesale account?
Oz Hair and Beauty already offers competitive prices direct to the public and we are not able to offer any trade discounts or wholesale trade accounts. The only range of items we are able to offer a trade discount on is Tangle Teezer click here
Do you offer price matching?
We are happy to price match with other Australian websites. Only in some instances are we unable to. We ask that you call us on 1300 403 035 or send us an email to [email protected] and supply us with a link for the other website so we
What are your Warranty periods?
Brands. Warranty Period. American Crew. 1 year. Babyliss. Dryers 2 years, Straighteners & Curlers 1 year. Bondi Boost. 1 year. Cloud Nine. 3 years. Dyson. 2 years. Eleven. 1 year. Gama. 2 years. Glister. 1 year. H2D. 1 year. Hot Tools. 1 year. Loreal
Do you offer gift wrapping?
Purchasing a Gift for someone?. Why not add gift wrapping and make it a little more special!. You can add this option to your shopping cart for $12.95 when you are at the checkout page.
Do you offer Corporate orders?
We are more than happy to assist you with placing a corporate order with us. Please contact our team via email - [email protected] with your needs and we will be in touch.
Can I view Product Ingredients?
A products ingredients list can be viewed under each individual products page. The ingredients are listed in the “ingredients” section underneath the product description. If you notice a product without its ingredients listed and wish to find out, pl
Can I request a Product or Brand?
We would love to hear from you if there is a product or brand you love to use and we do not have it on our website. Feel free to contact our customer service team with this request via our live chat, call us on 1300 40 30 35 or email us at enquiries@