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Account Enquiries

Why should I create an account with Oz Hair and Beauty?

By creating an account on Oz Hair and Beauty, you will have access to the Oz World Loyalty Program, all the latest hair and beauty products, trends and promotions offers. You can also subscribe to our mailing list in order to receive these communicat

How do I create a new account with Oz Hair and Beauty?

To create an account at Oz Hair and Beauty please visit our account page. New and returning account holders can sign in using Google, Apple and Shop Pay. If you already have an existing account and sign in with a third-party service mentioned above,

I am having issues accessing my account - what do I do?

If you are unable to sign in, you can reset your password on our site by selecting ‘Forgot your password’ on the account page or click here. You will then be asked to enter the email address used to setup your account, and an account recovery email w

How do I update my account details?

You can change and update your profile, addresses, date of birth and password by logging into your account.   Any addresses in your profile can be edited and removed. This will reflect at the checkout when placing an order online. Unfortunately we ca

How do I unsubscribe from Oz Hair and Beauty?

You can unsubscribe from communications received from Oz Hair and Beauty at any time. To unsubscribe from email, please use the unsubscribe link at the bottom of the email you have received. Please note: If you have already unsubscribed, you may rece

How do I add products to my wish list?

We are currently implementing a wish list functionality at Oz Hair and Beauty. You will be able to add items to your wish list to review at a later date online or in-store. You must be logged in to use the wish list feature once it is released. You c

Is it safe to enter my credit card details online?

Oz Hair and Beauty offers a secure payment solution for all payment methods. Rest assured, the payment method of your choice is 100% secure. Oz Hair and Beauty uses Shopify Payments as our primary payment gateway for Mastercard and Visa to ensure a s